Our Approach

Through decades of proven leadership, transformative change management and  innovative care delivery, we have taken the hard-learned lessons and woven them into an approach that is built on 3 core acknowledgements:

1. People want to gain a sense of satisfaction from the work they do and need to see the impact of their efforts.

2. Psychological safety is neither accidental, secondary nor ‘good to have if it happens’. It must be established as a core and deliberate cornerstone of the culture of any organization that seeks to promote innovation, learning, problem-solving and effective collaboration within its team.

3. Excellence in care delivery requires more than the use of evidence-based practices. These practices must sit in a system that is designed to support learning, opportunities for development, vulnerability in the face of challenges and clarity of direction.

The King Institute’s Approach features:

1. A culture, climate and impact assessment of the environment of care, inclusive of the perspectives of internal and external stakeholders.

2. Goals analysis and system alignment consultation.

3. Executive coaching to support change management and strengthening of organizational culture and supports.

4. Tailoring of clinical program design for effective care delivery.

5. Team development training in the uptake and application of evidence-supported methodologies.

6. Scaffolded supervision for clinical leadership to support ongoing team development and quality of care analysis & enhancement.